NovaMind Silver Level Support
We have received a number of requests to provide premium level support services for medium size deployments of NovaMind, and as a response to those requests we offer the Silver level support.
With Silver level support, your support requests are routed to a special email address which automatically highlights your request for our attention as soon as it is received. You have two designated support contacts within your company/school/university who can submit support requests, and they can submit as many requests as they need to during the course of the year.
We will respond to the requests as soon as possible, but within 12 business hours maximum. Your contact people will be in direct communication with the engineers working on resolving the issue either by email, or where appropriate by iChat.
Note that if you purchase multiple copies of Silver Level Support, you will receive multiple years of Silver support service. $550.00
Products by the same publisher:
NovaMind Software10 User UPGRADE License - v3 Standard to v3 Screenwriters Edition100 User UPGRADE License - v3 Standard to v3 Screenwriters Edition20 User UPGRADE License - v3 Standard to v3 Screenwriters Edition30 User UPGRADE License - v3 Standard to v3 Screenwriters Edition5 User UPGRADE License - v3 Standard to v3 Screenwriters Edition50 User UPGRADE License - v3 Standard to v3 Screenwriters EditionNovaMind 10 User Network License - Screenwriters EditionNovaMind 10 User Network License - Standard EditionNovaMind 10 User UPGRADE License - v1 or v2 SW to v3 Screenwriters EditionNovaMind 10 User UPGRADE License - v1 or v2 to v3 Standard EditionNovaMind 100 User Network License - Screenwriters EditionNovaMind 100 User Network License - Standard EditionNovaMind 100 User UPGRADE License - v1 or v2 SW to v3 Screenwriters EditionNovaMind 100 User UPGRADE License - v1 or v2 to v3 Standard EditionNovaMind 20 User Network License - Screenwriters EditionNovaMind 20 User Network License - Standard EditionNovaMind 20 User UPGRADE License - v1 or v2 SW to v3 Screenwriters EditionNovaMind 20 User UPGRADE License - v1 or v2 to v3 Standard EditionNovaMind 30 User Network License - Screenwriters EditionNovaMind 30 User Network License - Standard EditionNovaMind 30 User UPGRADE License - v1 or v2 SW to v3 Screenwriters EditionNovaMind 30 User UPGRADE License - v1 or v2 to v3 Standard EditionNovaMind 5 User Network License - Screenwriters EditionNovaMind 5 User Network License - Standard EditionNovaMind 5 User UPGRADE License - v1 or v2 SW to v3 Screenwriters EditionNovaMind 5 User UPGRADE License - v1 or v2 to v3 Standard EditionNovaMind 50 User Network License - Screenwriters EditionNovaMind 50 User Network License - Standard EditionNovaMind 50 User UPGRADE License - v1 or v2 SW to v3 Screenwriters EditionNovaMind 50 User UPGRADE License - v1 or v2 to v3 Standard EditionNovaMind Bronze Support 10 Incident PackNovaMind Bronze Support 5 Incident PackNovaMind Bronze Support Single IncidentNovaMind Gold Level SupportNovaMind Silver Level SupportNovaMind Single User License - Screenwriters EditonNovaMind Single User License - Standard EditonNovaMind Single User UPGRADE License - v1 or v2 SW to v3 Screenwriters EditionNovaMind Single User UPGRADE License - v1 or v2 to v3 Standard EditionNovaMind Unlimited User Network License - Screenwriters EditionNovaMind Unlimited User Network License - Standard EditionNovaMind Unlimited User UPGRADE License - v1 or v2 SW to v3 Screenwriters EditionNovaMind Unlimited User UPGRADE License - v1 or v2 to v3 Standard EditionSingle User UPGRADE License - v3 Standard to v3 Screenwriters EditionUnlimited User UPGRADE License - v3 Standard to v3 Screenwriters Edition
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